Contract:  6-months fixed. 3-days /21 hours per week. The position is available with immediate effect.

Salary:  €30,000 Full-time equivalent, €18,000 Pro Rata (3-days per week)

Employer:  OKC

Reporting to:  Line Manager: Head of Development & Operations. Oversight from the Managing Director. Working closely with the Marketing & Communications Manager.

Primary Location:  16 Mount Street Lower, Dublin 2. A blended approach of Remote/Office based work. An expectation that the successful candidate will work at least 1 day per week in the office.

Who Are OKC

Since 2002, OKC has been working across the not-for-profit sector to enable philanthropic impact.

Led by Managing Director, Mary O'Kennedy, the OKC team brings extensive knowledge of the Irish charitable and philanthropic environments, a network of connections from across Ireland and beyond, and a commitment to embracing innovations, change and new learnings. We are focused on listening: understanding your story and unique requirements and using our expertise to work closely with you to enable sustainable philanthropic impact.

We offer a hands-on, client-centred approach and a wealth of knowledge on fundraising, philanthropy and communications strategies, whilst also being able to draw on the perspective and expertise of our OKC Associates who specialise in various complementary fields, including PR & Marketing, Digital, Sustainability/ESG, and Equality, Diversity and Inclusion.

Internationally, we engage with a broad network of civil society consultants through EU Consult, the European Association of Consultants to and about the not-for-profit sector.

We Work With:

• Not-for-profits to initiate and grow strategic fundraising portfolios, external partnerships and multi-channel donor engagement programmes.
• Corporates to develop effective charitable and community partnerships, in the context of their Environmental, Social, and Governance strategies, delivering measurable social outcomes by focusing on the S in ESG.
• Grant-Makers & Statutory Bodies – to provide training and support to their grantees and to ensure a collaborative approach to sector funding and sustainable impact.
• Individuals & Families to develop bespoke philanthropy plans that deliver transformational social impact.

Our Services

Our services include:

• Fundraising Reviews, Planning and Strategy
• Capital Campaign Management – Planning and Activation
• Prospect Identification and Research
• Donor Cultivation & Engagement
• Corporate Engagement & Partnership Strategies
• Fundraising Training, Coaching and Workshops
• Donor Communications & Marketing Strategies
• Grant-Writing

The Role

OKC seeks an organised, enthusiastic Admin & Client Support Officer (maternity cover contract – initial 6 months) to join the team on a 3-day week (21 hrs). The role will focus on providing administrative and operational support to the Managing Director and management team and assistance to our clients. The post-holder will undertake general administrative tasks, ensuring the OKC team has adequate support to enable efficient and effective con-sultancy. The ideal candidate will possess strong interpersonal skills, excellent attention to detail, and the ability to multitask in a fast-paced environment.

This is an exciting opportunity for someone with experience in administration, office management, communications, research, and/or operations, with a keen interest in the not-for-profit sector, philanthropy and enabling or-ganisations to deliver their programmes effectively. This role is ideally suited to an individual with 1-2 years of ex-perience in a similar administration, operations, or client support role. This role offers an excellent opportunity to gain valuable experience in the not-for-profit sector, working closely with our small but impactful team across a range of clients. If you're eager to make a difference and grow your networks and career in a meaningful way, we'd love to hear from you!

To succeed in this role, you will have:

• Previous experience in an administration, operations, or communications role.
• High level of computer literacy including experience using software such as Microsoft Office, PowerPoint, Excel, Zoom, MS Teams and/or other similar packages. (Canva, Mailchimp and Squarespace would be a plus.)
• Excellent interpersonal and communication skills both in and outside of an office environment.
• A positive, can-do attitude and ability to be versatile and work as part of a small team.
• Excellent time management skills with the ability to balance and prioritise workloads.

Roles and Responsibilities

The successful candidate will undertake the following key activities for OKC:

Client Support:

• Serve as a point of contact for general client requests.
• Respond promptly and professionally to clients via various communication channels (phone, email, etc.).
• Provide accurate and up-to-date information to clients regarding our services, products, and offerings.
• Identify client needs and proactively recommend appropriate solutions or additional services to enhance client satisfaction.
• Support OKC consultants with the creation of prospect research for clients.
• Keep abreast of key sectoral reports, trends, awards, events and tender opportunities.

General Office Administration:

• Ensure the running of a well-organised, efficient office.
• Act as a key point of contact for new enquiries, incoming calls and emails.
• Answering queries and providing accurate, timely information.
• Assist with the preparation and maintenance of contracts, agreements, and other client-related documents.
• Support the Head of Development & Operations with key day-to-day activities of OKC.
• Regular input, updates and management of the various databases OKC has compiled, in terms of work content and client/prospect details.
• Provide general administrative support to the management team, particularly the Managing Director, such as scheduling meetings, managing calendars, tracking client time and handling correspondence.
• Liaising with OKC clients, facilitators, venues etc. regarding event requirements.
• Attendance at online and on-site conferences and events, representing OKC and liaising with suppliers and organisers as required.

Marketing/Communications:

• Support the team on the preparation and distribution of Action Plans, Updates, Client Reports, Surveys and OKC Newsletters to clients and stakeholders.
• Collaborate with OKC's Marketing and Communications Manager to create and maintain client-facing communication materials, including but not limited to ezines, newsletters, client materials, presentations, and proposals.
• Support OKC's Marketing and Communications Manager on the sourcing of sector and client news for OKC's ezines, newsletters, and social media channels.

IT and Communications:

• Carrying out general IT tasks within the office.
• Supporting the Marketing and Communications Manager to update and maintain the OKC website.

The Ideal Candidate

Knowledge & Experience

• 1 to 2 years minimum experience in an office administrative or operations role.
• Experience in Not-for-Profit / Charity Sector is a plus.

Competencies

• Strong organisational skills combined with excellent emotional intelligence.
• Excellent interpersonal and communications skills.
• Pragmatic

Recruitment Policy: At OKC we believe in creating a culture where our employees feel valued and heard. We believe that diversity of background, lived experience and opinion strengthens our team dynamic, and we welcome and encourage applications from people of all backgrounds who represent the diversity of our society and promote equality and inclusion in the workplace.

We know that experience comes in many forms, so if you think you could be a great fit for this role and are excited by it, we encourage you to apply, even if you don't meet all the ideal requirements.

How to Apply

Please email your CV and a cover letter outlining your suitability for the role to oonagh@okennedyconsulting.ie by Wednesday 11 September. The subject line of your application by email should read YOUR NAME: Application for Admin & Client Support Officer, OKC.

Please format your CV and cover letter in an editable (Microsoft Word) format.

Recruitment timeline:

Deadline to apply:  Wednesday 11 September

Interviews:  Tuesday 17 September

Start Date:  The position is available with immediate effect

Further information on OKC and their services, clients, and team can be found on our website.