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CAREERS > HR and Operations Manager

HR and Operations Manager at Belongto Youth Services

Belongto Youth Services
HR and Operations Manager
Expiry Date
15 Jul 2024
EUR42610 - EUR47096
Posted by
Derrie Murray
Posted on
25 Jun 2024


Belong To's vision is for an Ireland where lesbian, gay, bisexual, transgender, and queer (LGBTQ+) young people are equal, safe, and valued in the diversity of their identities and experiences. We work with LGBTQ+ young people as equals to achieve our vision through youth work, changing attitudes, and research.

Our core values are those of inclusion, integrity, and respect, in an environment of honesty and openness. Our purpose is to create a welcoming, supportive, safe and fun space for LGBTQ+ young people. We are committed to collaboration and youth participation. We believe in solidarity and intersectional equality, and our work focuses on human rights and social justice. We are dedicated to continuous improvement in everything we do.

The HR and Operations Manager will lead the organisation's HR function and support the Operations department. They will lead on the coordination of volunteering activities across the organisation, including exploring and implementing improvements to our volunteering programme and growing volunteering at Belong To.

Staff Benefits

Belong To provides staff members with an array of benefits and supports that increase their financial security, health, and well-being. We also support staff members to develop professionally and promote a healthy work life balance. Some of these discretionary benefits and supports include:

·        Paid time off, including 26 holiday days, and following successful completion of probation access to our discretionary sick leave, parental leave, and bereavement leave schemes

·        Educational assistance programmes (including paid study/ exam leave and an educational fund towards the costs of fees)

·        An Employee Assistance Programme (EAP) covering you, and your loved ones.

·        A death in service benefit which will pay a lump sum of x4 times your salary to your loved ones in the event of your untimely passing

·        Family flexible working hours

·        Hybrid Working arrangements

·        Tax saver tickets and cycle to work scheme

·        Staff coaching and mentoring programmes

·        Staff training and development opportunities

·        Staff wellness programmes

·        Pension contributions (upon completion of 6-month probationary period)


Key Responsibilities and Duties


Human Resources

·        Coordinate the induction of new staff.

·        Review and update HR policies and procedures.

·        Manage all HR administration for recruitment, HR Locker, Xink, Salesforce and the Education Assistance Programme.

·        Maintain and manage a Volunteers Database, overseeing data collection and reporting.

·        Ensure best practice in our volunteering programme through reviewing and updating policies, procedures and risk assessments relating to volunteering activities.

·        Work in partnership with different teams to plan for volunteering needs and recruitment. Develop and implement effective strategies to recruit volunteers with the right skills to match the needs of the organisation.

·        Design and implement a comprehensive induction programme for new volunteers in our youth groups.

·        Supervise and support volunteers, providing feedback and advice as needed.

·        Develop a formal programme for work placements and internships at Belong To.

·        Facilitate an ongoing programme of upskilling and training for long-term volunteers in our youth groups.

·        Develop and implement a corporate volunteers engagement plan that identifies how best Belong To can engage with, and benefit from, corporate volunteering programmes.

·        Assess available resources and develop budgets for volunteer programme activities.

·        Conduct evaluations of programmes and services delivered by volunteers and implement improvements where identified.



·        Manage third party contracts with service providers.

·        Support the implementation of data protection policies.

·        Coordinate IT services, security and equipment.

·        Implement health and safety policy and ensure compliance.

·        Support the Internal Governance, Oversight and Risk group and risk register management.

·        Support the Head of Operations and Programmes with systems reviews and enhancements.

·        Line manage the Administration Officer.



This job description is not a definitive list of tasks; rather it is designed to give an overview of the job. It is envisaged that the post-holder will use their own initiative and develop the job under guidance so that the organisations aims are achieved. It should be noted that the organisation is dynamic and fast paced and it may be necessary to step beyond the areas outlined above to support others from time to time.


Functional Competencies



·        Minimum of two years in a coordination or managerial role.

·        A professional qualification in human resources.

·        Excellent written, verbal and IT skills.

·        Strong communication, interpersonal and motivational skills.

·        Ability to work in different environments with a wide range of people.

·        Excellent organisational skills and a proven ability to multitask, prioritise, and work under pressure in a fast-paced environment.

·        Ability to take the initiative and work independently, while also contributing positively as part of a team.

·        Willingness to work flexible hours.


·        Direct experience in HR, volunteer coordination and/or operations.

·        Experience with HR management systems.

·        A professional qualification in volunteer management and engagement.

·        Experience working with LGBTQ+ people.

·        Experience developing volunteer programmes and delivering training for volunteers.

Submitting an Application


Please submit a completed application form in advance of the deadline for applications of 9:00, Monday July 15th.

Applications should be submitted by email to: Please include “HR and Operations Manager” in the subject line of the email.

We will inform candidates who have been successfully shortlisted. We regret that it is not possible to provide individualised feedback to applicants who have not been shortlisted for interview and we kindly request that you do not call or email seeking feedback. Feedback is available for candidates called to interview.

Interviews are provisionally scheduled to occur the week of 29th July at Belong To's offices. If you are unable to attend for interview on this date, please state so clearly on your application form. If you require any adjustments to assist you during the application and selection process, please tell us in the application form.

Candidates should note that canvassing will disqualify.


For the full job description and the application form, go to




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Data Protection

15 - 17 Leinster Street South
Dublin 2

t. 01 541 4770

RCN: 20043964
CRO: 335412

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