JOB DESCRIPTION

Knowledge Management Officer

(Fixed Term Contract- Maternity Cover)

WORLD VISION IRELAND is embarking on an ambitious phase of growth in 2023, and is seeking a talented and Knowledge Management Officer to join our team.

World Vision is the largest child-focused private charity in the world. Our 34,000+ staff members working in nearly 100 countries have united with our incredible supporters to impact the lives of over 200 million vulnerable children by tackling the root causes of poverty. With over 70 years of experience, our work with communities, donors, partners, and governments transforms lives and creates opportunities for better futures for vulnerable children – even in the toughest places.

Through World Vision every 60 seconds…a family gets water…a hungry child is fed…a family receives the tools to overcome poverty. World Vision Ireland's primary objective is to support our field operations, both in terms of our core long-term development programmes and humanitarian & emergency relief.

We do this by raising public, institutional and Governmental funds, by informing and engaging the Irish public about humanitarian issues as witnessed first-hand by World Vision in the field, and by influencing Irish Governmental policy in the areas of long-term development and emergency relief.

The Role

 The Knowledge Management Officer (KMO) will provide technical support for monitoring and evaluation (40%) and research and learning (60%) across the Organisation, with a particular focus on institutional grants. Working within the programmes team (relevant portfolio managers, the policy and advocacy manager and relevant learning partners) and liaising with the communications team, the KMO will be supporting the production of donor reporting requirements and programme monitoring requirements, knowledge products for reporting, communications, or advocacy purposes. The KMO will be responsible for the supporting M&E and the development and maintenance of an organisational knowledge and information management system.

Responsibilities

·       Support the collection and analysis of data in line with programme monitoring and evaluation plans.

·       Support systematic collection, documentation, reporting on and sharing of the World Vision Ireland portfolio outcomes and achievements, in line with donor reporting guidelines.

·       Develop a learning plan to meet the knowledge management needs of the programmes team and follow-up on the development of the associated knowledge products, in line with Organisational theory of change.

·       Support documentation of best practices, innovative tactics, and methodologies in an accessible and easily understandable way for replication and scale up.

·       Support the programmes team in the development of webinar content and ensure adequate dissemination of knowledge products.

·       Package relevant information into different reporting products to ensure an adequate and regular information flow to key internal and external stakeholders.

·       Support the implementation and delivery of grant communications requirements.

·       Ensure all approved projects under the WV IRE portfolio have Knowledge & Information management processes aligned to the best practice and meeting the required standards, aligned with WV International available guidance.

·       Support the identification and design of innovative practices to improve organisational efficiency and effectiveness in knowledge and information management.

·       Routinely refresh content and maintain accessible, user-friendly knowledge repositories, regularly archiving/purging obsolete materials.

Skills and Personal Qualities

·       The successful candidate should possess a bachelor's degree in a development field, social science, economics, or other related discipline, with an emphasis on information management.

·       2+ years of relevant experience in both development and humanitarian contexts, working on monitoring and evaluation, information management, external engagement and/or communications.

·       Ability to work in a facilitative, participatory, and collaborative manner.

·       Ability to mobilize stakeholders and influence decision makers.

·       Knowledge of the major evaluation and research methodologies (e.g., qualitative, quantitative, mixed method, and impact).

·       Experience in processing large volumes of information, summarizing it and packaging it for communication with different groups of internal and external stakeholders.

·       Experience in using digital software for organising information and creating visuals based on user requests.

·       Strong analytical skills for synthesis of materials, evaluations, and preparation of presentations/articles for publication.

·       Excellent written and oral communication skills.

Contract Details

§ Job Location:          Working from Home with regular meetings in Rathmines

§ Starting Date:         July 2023

§ Contract Type:       Fixed Term – provisionally 6 months

§ Hours:                    36.5 hours, Monday to Friday – Core Hours 10am to 4pm 

§ Salary:                    €36,000 per annum

§ Reporting To:         Programmes & Policy Director   

Safeguarding

Safeguarding children and vulnerable adults is foundational to all World Vision Ireland's activities and programmes. Central to everything we do is our commitment to first do no harm to children or adult beneficiaries, to respect the rights of all beneficiaries, and to uphold the best interests of children as a primary consideration in all actions and decisions.

World Vision has specific policies on this commitment which outline the expected behaviour and the responsibility of all staff, consultants, and other affiliates. Any candidate offered a position with World Vision Ireland will be required to sign and abide by the organisation's Child & Adult Safeguarding Policy and Behaviour Protocols. All successful candidates will be subject to detailed reference checks and some roles may require police background checks.

Applicants must be authorised to work lawfully within the EU. We will not sponsor applicants for work visas.

The above job description only serves as a guide for the position available. World Vision Ireland reserves the right to change this in accordance with the needs of the organisation.

World Vision Ireland is an equal opportunities employer.

Application Process

To apply send a CV and cover letter, in one PDF file, to ire-jobs@worldvision.ie by the 9^th June 2023.

Interviews will be held on a rolling basis.