Job Title:            Senior Investigation Officer

Reports to:          Investigation Manager

Direct Reports:   N/A

Liaises with:        Key management staff at Head Office level and key overseas field personnel

Job location:       Dublin with minimum 30% travelling 

Pay Band:           5 from € 49,905 to € 58,711

Contract:               2-year fixed term role            

Job Purpose: The primary purpose of this position is to:

1.  Manage and conduct investigations across all of Concern's country programmes, whilst adhering to the Concern Misconduct Investigation Manual and other regulations i.e. local labour law. These investigations include complex and sensitive misconduct matters linked to the violations of Concern's Code of Conduct and Associated Policies.

2. Supervising and working with in-country investigation teams and consultants (on an ad-hoc basis) in order to conduct comprehensive investigations.

3. Regularly engage with key management staff at Head Office and key overseas field personnel.

4. Lead on capacity building and training initiatives at country programme level.

5. Develop capacity building of staff, with a view to becoming accredited investigators.

6. Support management with reporting requirements to donors, internal stakeholders and other ad-hoc management requests.

7. Manage and maintain all documentation in relation to investigations undertaken by the organisation.

The role will focus mainly on the management and investigation of alleged sexual misconduct, which includes sexual assault, sexual exploitation and sexual harassment in all of their forms, involving employees, beneficiaries, and other stakeholders.  The investigation of alleged fraud / corruption will also be covered by this role, but priority will be given to safeguarding investigations.

Key Responsibilities:

· Form part of the team that manages and investigates misconduct incidents in accordance with Concern's policies and procedures, where an investigation is deemed the most appropriate course of action;

· Demonstrate objectivity, impartiality and fairness throughout the investigation process and in accordance with Concern guidelines.

· Supervise and mentor investigators, Regional Internal Auditors, consultants and all other staff in all phases of the investigation process, including the development and oversight of Terms of Reference, investigation workplans, investigation steps and final investigation reports. Provide timely feedback and guidance.

· Independently lead on writing final investigation reports detailing the findings of the investigation.

· Collaborate with the Safeguarding & Protection Unit and develop a more cohesive approach to safeguarding investigations.

· Appropriately escalate high-risk matters to the Investigation Manager and/or the Head of Internal Audit & Investigation.

· Ensure timely reporting to donors in relation to active investigations. Draft and/or review donor disclosures before submission to the donor.

· Maintain an accurate record of investigation details and outcomes, ensuring that issues of confidentiality and General Data Protection Regulations (GDPR) are met;

· Ensure that all records are kept confidential and handled in compliance with all related policies and procedures;

· Follow up on recommendations made during investigations and corrective actions to ensure their implementation;

· Lead on the revision of the current investigator training material

· Prepare and deliver misconduct investigation and misconduct prevention training for staff

· Develop and build investigation awareness during field missions and online

· Monitor the Whistleblowing Hotline for Concern;

· Preparation of ad-hoc reports and analysis as requested by the Head of Internal Audit & Investigation;

· Accept, advance and pursue any new objectives or responsibilities that may be assigned by the Head of Internal Audit and Investigation;

· Ensure that the organisation's values and policy commitments, including accountability and equality, are reflected in assigned responsibilities.

Skills and Experience Required:

Essential:

• Ability to work effectively in English;
• Bachelor's degree in a relevant field;
• 5 years' post qualification experience in a busy department with exposure to safeguarding issues;
• Experience investigating sexual misconduct, sexual abuse or sexual harassment;
• Experience investigating fraud and corruption;
• Demonstrated experience and a successful track record working with minimal direct supervision;
• Ability to develop case strategies;
• Extensive experience conducting interviews of witnesses and subjects in multicultural environments;
• Excellent judgment, honesty and integrity, with the ability to manage highly sensitive and confidential information;
• Demonstrated ability to write clear, concise, logical and analytical reports to convey complex issues;
• Ability to work as part of a team;
• Excellent communication skills;
• Willingness to travel to overseas fields (minimum 30%);
• A commitment and interest in Concern's vision and mission

Desirable:

• Fluency in French and/or Arabic would be highly advantageous
• CHS certified trainer
• Experience in the non-profit, NGO sector, regional or international organisations;
• Experience working in overseas/multi-cultural environments;

Safeguarding: This role may involve routine or sustained interaction with vulnerable adults or children, as a result it is considered to require special safeguarding procedures at time of recruitment/appointment.

To apply: CVs should be submitted through our website at https://jobs.concern.net by closing date:  

Candidates must be legally entitled to work in Ireland at the time of application.

Concern Worldwide encourages all eligible candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.

If you have any concerns about our recruitment process and need particular assistance - for example if you have a visual impairment or are neurodivergent - please let us know and we will do our best to accommodate you.

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern's core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.

Your Personal Data

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.

Concern receives a substantial amount of funding from external donors each year. Increasingly donors are introducing requirements whereby future funding is conditional on ensuring that the name of any employee or volunteer (existing or new), does not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List). 

Any offer of employment (either paid or voluntary) with Concern Worldwide will only be made following a successful clearance check being conducted on the applicant and such checks may be updated periodically during the course of the period of employment. 

By submitting a formal application for paid or voluntary employment to Concern, you agree to Concern carrying out a clearance check as outlined above and that Concern will not proceed to recruit you should your name appear on any of the aforementioned lists

In certain circumstances, donors may request that personal data relating to employees to work on the activities that they fund be provided directly to them - so that they can perform their own counter terrorism checks. This may involve transferring some basic personal data outside the EEA. It will be a condition of your employment contract that Concern be allowed to share this information with institutional donors for these purposes.

For additional information please consult our web site or contact the Human Resource Division in our Head Office.

You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy

Please only apply for this position if you are satisfied with the proposed processing of your personal data as outlined above.

Due to the urgency of this position, applications will be short listed on a regular basis and we may offer posts before the closing date.