About the Role

This is a hands-on, part-time leadership role (20 hours per week) on a 12-month fixed-term contract. Reporting directly to the CEO, you will be responsible for the successful delivery of two critical pillars of our 2026 strategy:

• Volunteer Recruitment Campaign: Scaling our volunteer base by recruiting and onboarding 30 new HUGG Volunteers.
• Telephone Support Line Development: Designing and launching a brand-new national peer-to-peer telephone support service.

Key Responsibilities

1. Volunteer Recruitment & Growth

• Develop a comprehensive strategy to attract and retain volunteers.
• Enhance onboarding and training processes in collaboration with the Groups team.
• Track recruitment metrics and adjust tactics to meet quarterly growth goals.

 2. Telephone Support Service Project

• Lead the project design, including technology setup, pilot testing, and service scope.
• Establish operational protocols and guidelines for peer-to-peer support.
• Ensure the service aligns with HUGG's mission and national standards.

3. Project Management & Governance

• Manage project budgets and resources alongside the Operations Manager.
• Identify risks and ensure strict compliance with GDPR and safeguarding standards.
• Provide regular progress reports to the CEO and stakeholders.

Apply: CV and cover letter (pref. PDF format) to recruit@HUGG.ie by Friday 17 th April 2026 with Project Manager in the subject line.