About Us

GOAL has responded to the world's major humanitarian crises since its founding in 1977, working with vulnerable communities in 14 countries across the globe with a dedicated team of personnel. While GOAL continues to be an agile first-responder to humanitarian crises, it is also committed to working with vulnerable communities to help them survive crises and support them on the road to recovery.

Purpose of the Role

This role provides essential administrative, CRM, and supporter care support across GOAL's fundraising campaigns and events. Working closely with the Community Fundraising & Events Manager, the Fundraising Campaigns & Events Executive helps ensure the smooth delivery of GOAL's key campaigns, including the GOAL Mile, Shamrocks for GOAL, Jersey Day, the GOAL Ball, and the GOAL Golf Classic, while providing excellent stewardship to supporters, schools, volunteers, and community groups.

This is an entry‑level position, ideal for someone looking to build their experience in fundraising operations, supporter care, and event administration.

Key Responsibilities

Supporter Stewardship & Administration

• Deliver prompt, professional supporter care (thank‑you letters, acknowledgements, impact updates).
• Maintain accurate supporter, event, and donation records in Microsoft Dynamics CRM, ensuring compliance with data protection standards.
• Manage fundraising inboxes and respond to queries in a timely, helpful manner.
• Support volunteers, schools, and community groups with clear information and excellent service.
• Assist with presentations or school talks when required.

Campaign & Event Support

• Provide administrative and on the ground support for GOAL's fundraising events and campaigns.
• Coordinate logistics such as stock management, postal packs, merchandise, courier bookings, and storeroom organisation.
• Support online and offline event setup, registration, and general event operations as needed.
• Assist with communications and basic digital content to help promote campaign participation.
• Work with GOAL's fundraising platforms and make updates to GOAL's fundraising website to keep information accurate and participant friendly.
• Liaise with suppliers (printers, couriers, designers, platforms) to ensure smooth delivery of materials and tasks.

Requirements

Essential

• Previous experience in an administrative, events, or fundraising support role.
• Strong organisational skills with excellent attention to detail.
• Confident, friendly communicator, comfortable engaging supporters and volunteers.
• Competent user of Microsoft Office (Excel, Word, PowerPoint).
• Willingness to complete hands‑on operational tasks (stock, postal duties, event setup, etc.).
• Flexibility to work occasional evenings/weekends during busy campaign periods.
• Ability to travel within Ireland/Northern Ireland when required.

Desirable

• Full, clean driving licence and access to a car.

*GOAL offers staff flexible working with our hybrid model, we require our HQ employees to work 2 days per week from our office in Dun Laoghaire, Dublin**

We strongly encourage you to apply even if you do not meet every single requirement listed. At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just contact our Recruitment Team at recruitment.hq@goal.ie 

GOAL commitment to Diversity, Equity and Inclusion:

GOAL is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We foster an inclusive culture where all voices are heard and valued, we are particularly eager to receive applications from women (and other underrepresented groups). We know that the more inclusive we are, the better our work will be. 

All employees share in the responsibility for fulfilling GOAL's commitment to equal employment opportunity and equal treatment. GOAL does not discriminate against any employee or volunteer; or any applicant for employment or volunteering on the basis of age, gender identity, ancestry, political opinion, civil status, medical condition, ethnic background, disability, race, religion, sexual orientation, or any other characteristic protected by applicable laws.

Accountability within GOAL

A commitment to GOAL values and GOAL's integrity framework is critical to working with GOAL. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability: 1) Comply with GOAL's policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols; 2) Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area; 3) Report any concerns about inappropriate behaviour of a GOAL staff or partner.

Safeguarding

Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

General Terms and Conditions

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document