JOB TITLE:           Fundraising Officer

LOCATION:                Jigsaw National Office, Dublin 2.

REPORTING TO:       Fundraising Manager

CONTRACT TYPE:    Permanent

Position summary

Reporting to the Fundraising Manager, Jigsaw's new Fundraising Officer will be a central member of the communications and fundraising team. You will join a dynamic, fast paced, innovative and multi award-winning 10-person team that shares a passion for increasing awareness and funds for Jigsaw's youth mental health services and support.

This role will be responsible for supporting all donor recruitment, acquisition, retention, and cultivation strategies to grow our passionate communities of supporters across the fundraising mix. You will be a people focused relationship builder who excels in working collaboratively with colleagues to achieve organisational goals.

Who we are

Jigsaw is a mental health charity that supports children and young people through trauma in their lives.

We provide free therapy and help people and communities to better understand their mental health and better support those around them. 

For more information on Jigsaw, and the services and supports we provide, visit www.jigsaw.ie

RESPONSIBILITIES

• You will work closely with the Fundraising Manager and the wider team in increasing supporter acquisition and retention across our key strategic audiences of public, corporate and philanthropy, delivering agreed KPIs (Key Performance Indicators), agreed income targets and retention objectives, both regionally and nationally.
• Possessing excellent people skills, you will build strong person-to-person relationships with partners and supporters, to build our bank of impact content that delivers messaging that resonates with key audiences.
• In line with the highest standards of fundraising practice you will be central in the development, planning, budgeting of our suite of fundraising and donor recruitment campaigns. With focus on communications, acquisition, retention, cultivation and recognition.
• You will work to create and build strong and lasting supporter relationships, growing engagement, connection and lifetime value – and champion a best-in-class level of supporter care across the department.
• You will have experience of managing donors through a CRM (Customer Relationship Management) platform and will contribute to Jigsaw CRM's development and data management plans in line with GDPR (General Data Protection Regulation) guidelines.
• With a keen eye for results and impact, you will capture and communicate fundraising data in a clear manner that can enable decision making quickly and effectively.
• Internally, you will support internal colleagues and help promote a strong culture and understanding of the role of Fundraising and donor recognition throughout Jigsaw.
• You will actively participate in the delivery of all elements of our organizational Fundraising Strategy.
• Work collaboratively with other departments across Jigsaw and be a supportive and effective team member

Requirements

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

Essential Criteria:

• You are passionate about supporting young people with their mental health and achieving change in Irish society
• A minimum of 3 years' experiences working within fundraising, community development, project management or a related area
• Excellent communication skills (both written and verbal) and comfortable in speaking or presenting in-person, on the phone and online.
• Experience of working with a CRM system (Ideally Salesforce)
• The ability to manage multiple projects simultaneously and possess the skills to effectively work within cross functional teams in a collaborative environment
• You are insights-driven and are committed to quality, accuracy, and consistency
• Demonstrated ability to bring fundraising projects from strategy development through to execution, in line with fundraising income targets.
• Proficient in Microsoft Office
• Experience working in a detail-oriented position
• Excellent organisation and time management skills
• Ability to communicate and collaborate with co-workers in a team-oriented environment
• Demonstrate initiative and drive for results.

Desirable Criteria:

• A 3rd level qualification in marketing or related field
• Experience in Salesforce is a distinct advantage
• Proficient in presenting and public speaking
• Previous experience in an NGO environment
• Full, clean driving license.

This role also requires the ability to travel for work and the willingness to work occasional evenings and weekends, as required.

Benefits

Salary commensurate with qualifications and experience. Factors taken into account in determining an appropriate scale include the candidate's knowledge, skills, experience and qualifications relevant to the job. The salary range for this role will be €33,000 - €46,800. 

Jigsaw operates the following benefits for its employees  

• Defined contribution pension scheme with 10% employer and 5% employee contributions 
• Annual leave 25 days, exclusive of public holidays and 1.5 company days.  
• Comprehensive annual CPD schedule  
• 10% Discounted Group Health Insurance Scheme 
• Financial support for further education  

Please note 

• The closing date for applications is 4:00pm, Friday, 1st November with first round interviews due to take place online on the 14th/ 15th November 2024.
• Application is by online application form only & CVs will not be accepted. Please complete all fields of the application form. Incomplete application forms will not be considered. 
• The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. 
• This post will require a willingness to work occasional evenings and weekends, as required and directed by the fundraising Manager
• All Jigsaw staff members are required to obtain Garda clearance as a condition of their initial and continued employment. 
• Jigsaw is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, gender expression or sexual orientation, gender identity, ethnic or national origin, marital or civil partnership status or culture. Jigsaw is committed, where possible, to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To discuss the requirements of the role, the location of the role or any reasonable accommodation you might require, please contact a member of the HR team via recruitment@jigsaw.ie 
• All documentation received by Jigsaw will be processed in accordance with the Data Protection Acts, 1988 and 2003 General Data Protection Regulation (GDPR; 2018). The information will only be used by Jigsaw in the processing of job applications and for ongoing administrative purposes with job candidates.