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SUPPLIER DIRECTORY > Human Resources > Intrust Communications

Intrust Communications

Intrust Communications is an outsource contact centre located in Cork, Ireland. Our goal is to achieve maximum return on investment for you, our clients. We would love to be considered a partner, not a vendor, in managing and growing your business.
6 Jul 2026
Human Resources

TURNING CONVERSATIONS INTO CONVERSIONS – PARTNER WITH INTRUST COMMUNICATIONS!

Hi, I’m Mick Hull, the owner of Intrust Communications. I founded Intrust in 2016 with a clear goal — to provide professional, people-focused outsourcing solutions that genuinely make a difference.

Since then, we’ve partnered with a wide range of businesses and charities across Ireland and the UK, helping them strengthen customer relationships, boost performance, and scale effectively.

If you’re looking for a hands-on, reliable team that delivers real results, I’d love to jump on a quick call and explore how we can support your goals. ---

Your Trusted Outsourced Contact Centre Partner

We want to be your partner, not just your vendor! At Intrust Communications, we deliver high-quality, results-driven contact centre solutions designed to enhance customer relationships, drive sales, and streamline operations for businesses and charities across Ireland and the UK.

We’re proud to be 100% Irish-owned, with a team of skilled, English-speaking agents dedicated to clear and effective communication.

Core Services for Charities

  • Welcome & Thank You Calls – Strengthen donor relationships with a personal touch
  • Re-Activations & Upgrades – Engage past donors for renewed support
  • Savings Calls & Tax Top-Ups – Help donors maximize their contributions
  • Tax Efficient Calls – Optimize donations for tax benefits
  • Tax Top-Ups (Separate) – Specific assistance with tax-related donations
  • Outbound Calling for Facebook Ads & Campaigns – Amplify reach & engagement
  • Outbound Acquisition – Expand donor base through targeted outreach
  • Inbound Donor Support – Ensure seamless donor interactions
  • Data Cleanse – Maintain accurate and up-to-date donor records

B2B Contact Center Solutions

  • Inbound Holiday Cover – Reliable customer service support during peak times
  • Inbound Customer Service Line – Enhance customer satisfaction & retention
  • Outbound Customer Service & Acquisition – Drive growth through targeted outreach
  • Tele-Sales & Outbound Lead Generation – Strategically engage and convert high-value prospects into loyal customers
  • Data Cleanse – Optimize customer data for improved efficiency
  • Competitive Analysis – Gain insights to stay ahead of the market

WE ALSO OFFER

  • Account Management & Retention
  • Social Media & Back Office Support
  • Debt Collection & Fulfillment Services
  • Holiday & Sickness Cover
  • Emergency Campaigns

Let’s Connect & Elevate Your Business!

Partner with us and experience the difference!



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15 - 17 Leinster Street South
Dublin 2

e. info@charitiesinstituteireland.ie
t. 01 541 4770

RCN: 20043964
CRO: 335412

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