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SUPPLIER DIRECTORY > Philanthropy & Fundraising > Jane Trenaman - The Human Experience Consultancy

Jane Trenaman - The Human Experience Consultancy

Optimise Experience, Maximise Impact

Our Vision 

Our shared humanity is what binds us.   Our ambition to better the human experience is what drives us.  

United we have the power to drive greater social impact for a brighter future.

Our Experience 

Jane Trenaman is a passionate advocate for the social impact sector and the power we have in shaping the human experience.  She brings a uniquely varied experience across a range of sectors, and the aptitude to apply as appropriate & relevant. 

Jane has over 12 years’ experience in the social impact sector, preceded by a decade in consumer insights in the automotive, design and telecoms sectors.  She has been a strategic advisor for Salesforce.org and held roles from senior leadership to trustee with several Irish nonprofits including Trócaire, Oxfam Ireland, ISPCC, Samaritans, Christian Aid Ireland and the National Opera House.  She is also an experienced mentor on the For Purpose graduate programme..

Our Services

The Human Experience is a boutique consultancy that exists to maximise social impact by improving the experiences of players in the sector.  Our unique cocktail takes the best from thought leadership, strategy, creativity, human- centred design and customer experience.  

This is passionately applied across a range of services for purpose driven organisations, tailored for different levels of maturity and scale:

  • Fundraising Strategy: Supporter-centric, data-driven
  • Supporter Experience: Where efficiency meets affinity 
  • CRM & Data Strategy: Align organisational & platform objectives
  • Insight & Research: Evidence-based planning doesn’t have to cost the earth 
  • Professional Development & Support: Mentoring, Training & Peer to peer 
  • Corporate Partners: Collaboration & empowerment for a brighter future

The HX Framework  

All sector players are empowered to enhance impact through optimisation of their experiences. 
At its heart, ‘customer’ experience is about optimising not just processes, but the emotional experience that supporters have with your organisation at every touchpoint....


...what if we managed to nail this, not just for supporters, but for our employees and our service users?

Get in touch to find out more about how I can support you.

  • Connect on LinkedIn 
  • Email:  jane@the-hx.org 
  • Mob: 087 6779918

 



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15 - 17 Leinster Street South
Dublin 2

e. info@charitiesinstituteireland.ie
t. 01 541 4770

RCN: 20043964
CRO: 335412

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