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iDonate is a successful online fundraising platform supporting over 3000 Charities & Not For Profits all over Ireland. We support our members and fundraisers in raising funds online through our range of innovative digital fundraising solutions.
To support our fast growth and ambitious international expansion, we are recruiting for the role Customer Support Specialist based in Tuam County Galway.
The successful candidate will be responsible for providing excellent customer support in resolving queries, recommending solutions, and helping end users through features and functionalities. They will also gain exposure to various website content management systems such as Wordpress so a willingness to learn new skills is important.
This is a fantastic opportunity to join a well-established platform and progress a career in the online world.
Duties include
Requirements
Standard working hours – Monday to Friday 9pm – 5.30pm – No evenings / weekends.
Full training will be provided to successful candidate
If you believe that you have the qualifications and background to take on this role and would like to learn more, please email careers@idonate.ie in strict confidence, with your CV and cover letter.